Terms and Conditions

Madriella Doula Network
Effective Date: 4/27/26

1. Acceptance of Terms

By accessing or using Madriella.org (“the Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use this Website or its services.

2. Description of Services

Madriella Doula Network provides online educational courses, certification programs, and membership services related to doula training.

Services are delivered through an online learning platform and may include written materials, quizzes, assignments, and certification upon completion.

3. Eligibility

You must be at least 18 years old to use this Website.
We reserve the right to verify age and identity, including requesting government-issued identification when necessary.

4. Membership Terms

• Membership provides access to course materials for a period of three (3) years from the date of enrollment
• After three years, continued access requires renewal
• Renewal terms and pricing are subject to change but are currently offered as an additional three-year period

Membership benefits may include:

• Access to doula training courses
• Certification opportunities
• Listing in the Madriella directory (where applicable)

5. Payments and Fees

Payments are processed through third-party providers including Stripe and PayPal.

By purchasing a membership or course, you agree to:

• Provide accurate payment information
• Pay all applicable fees
• Authorize charges according to the selected payment plan

Failure to complete payment may result in suspension or termination of access.

6. No Refund Policy

All enrollment fees and payments are non-refundable.

By enrolling, you acknowledge that:

• You are purchasing immediate access to digital educational materials
• No refunds will be issued for any reason, including non-completion of the course

7. Course Completion and Certification

Certification is awarded only after:

• Completion of all required course materials
• Passing all quizzes and assessments
• Submission of any required assignments
• Full payment of all enrollment fees and any outstanding balances

Madriella reserves the right to:

• Verify submitted work
• Require additional documentation
• Deny certification if requirements are not met
• Withhold certification until all financial obligations have been satisfied

8. State and Third-Party Requirements

Certification requirements may vary by state, employer, or third-party organization.

Madriella does not guarantee that its certification will meet the requirements of any specific state, employer, or program.

It is your responsibility to:

• Verify all applicable requirements
• Ensure that this program meets your specific needs

9. Fast-Track and Prior Certification

Madriella may offer a fast-track option for individuals who are already certified by another organization.

Fast-track eligibility:

• Requires proof of prior certification (not just training)
• Requires completion of all quizzes and assessments

Madriella reserves the right to:

• Approve or deny fast-track requests
• Require additional coursework if necessary

10. User Conduct

You agree not to:

• Share or distribute course materials without permission
• Misrepresent your identity or credentials
• Submit false or misleading information
• Engage in fraudulent activity

Violation of these terms may result in termination without refund.

11. Identity Verification and Fraud Prevention

We may request identity verification, including government-issued ID, to:

• Confirm eligibility
• Prevent fraud or chargebacks
• Verify certification integrity

Failure to comply with verification requests may result in:

• Suspension of access
• Denial of certification
• Account termination

12. Intellectual Property

All content on this Website, including course materials, text, graphics, and branding, is the property of Madriella Doula Network and may not be copied, reproduced, or distributed without permission.

13. Termination

We reserve the right to suspend or terminate your access at any time if:

• You violate these Terms
• You engage in fraudulent or abusive behavior
• You fail to complete payment obligations

No refunds will be issued in the event of termination due to violation.

14. Disclaimer of Warranties

Services are provided “as is” without warranties of any kind.

We do not guarantee:

• Employment outcomes
• Income opportunities
• Acceptance by third parties

15. Limitation of Liability

To the fullest extent permitted by law, Madriella shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website or services.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

17. Contact Information

Madriella Doula Network
Website: https://madriella.org
Email: admin@madriella.org