Madriella Doula Network
Effective Date: 4/27/26
1. Introduction
Madriella Doula Network (“Madriella,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Madriella.org.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address (if provided)
- Payment information (processed securely through third-party providers)
Account Information
- Login credentials
- Course progress and completion data
- Membership status
Technical Data
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
Communication Data
- Messages submitted through forms
- Email correspondence
3. How We Use Your Information
We use your information to:
- Provide access to courses and membership features
- Process payments via Stripe and PayPal
- Manage your account and track course progress
- Issue certificates and verify completion
- Respond to inquiries and provide customer support
- Send important updates regarding your account or courses
- Improve our website and services
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
We may use:
- Google Ads for advertising and conversion tracking
- Meta Pixel for marketing and audience insights
These tools may collect information about your browsing behavior across websites.
You can control cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors (Stripe, PayPal)
- Website hosting and platform providers
- Email service providers
- Legal authorities if required by law
We only share information necessary to operate our business and provide services.
6. Affiliate Links
Our website may include affiliate links, including links to Amazon.
If you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
These third-party sites have their own privacy policies, and we are not responsible for their practices.
7. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.
You use the site at your own risk.
8. Data Retention
We retain your information for as long as necessary to:
- Provide services
- Maintain records of course completion
- Comply with legal obligations
- Resolve disputes
9. Your Rights (California Residents)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to request deletion of your data
- The right to opt out of certain data sharing
To make a request, contact us using the information below.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy, please contact us:
Madriella Doula Network
Website: https://madriella.org
Email: admin@madriella.org
14. Identity Verification Information
In certain cases, we may request a copy of a government-issued identification (such as a driver’s license or other ID) for the purpose of verifying age, identity, or preventing fraud.
How this information is used:
- To confirm that users meet minimum age requirements (18+)
- To prevent fraudulent enrollments, chargebacks, or misuse of services
- To verify identity when issuing certifications
Data handling and retention:
- Identification documents are used solely for verification purposes
- We do not use this information for marketing or unrelated purposes
- ID images are stored securely and are automatically deleted within a limited time period (typically within one week), unless required for an active dispute or legal obligation
Security:
We take reasonable steps to protect this sensitive information, including restricting access and using secure storage methods.
By providing identification, you consent to this limited use and retention.